Your safety is the most important, so please call 911 immediately. When the fire is out, our experts can evaluate the extent of the damage. Contact us to assess the property and begin the early steps of restoration.
Cleanups can take a few hours up to a few weeks, depending on the extent of the damage. Property size and content in the location will affect how long everything takes. After we see the damage, you'll get an accurate estimate.
You should contact us first to assess the damage and protect your safety. A fire can easily affect the structural soundness of your home or business, and entering a damaged area can be a significant risk of injury.
If your property was damaged by fire, please leave the cleaning to our team. You may be at risk of inhaling residue and dangerous fumes, including carcinogens, left by the fire. We only use professional equipment in the cleaning process.
After a fire, we attempt to salvage as many personal belongings and home furnishings as possible. The items often have to be cleaned once they’re recovered. Unfortunately, there may be some items we can’t recover.
After a fire has occurred, please stay out of the building because of the potential damage to structural elements. There’s a real risk of inhaling harmful fumes caused by the fire. Unfortunately, post-fire situations involve carcinogens, so please wait for us to arrive and provide guidance.
Contacting your insurance company will help determine if you’re covered. If there are policy restrictions, you’ll need to know how our billing works so we can determine coverage of services. We suggest speaking with us before attempting the insurance claims process.
If your insurance adjuster has any questions, we’ll be happy to speak with them.